All products have a 2-year guarantee offered by the manufacturer from the date of delivery except in the case of perishable products or health and hygiene products. Defects caused by negligence, hits, misuse or tampering, wrong voltage or installation, or wear and tear, are not included. In the case of IT products, the guarantee does not cover virus removal, programme restoration or disc reinstallation. In the case of incidents where a claim on the guarantee is justified, the product will be repaired, replaced, returned, or have its price reduced, in compliance with the law.
The guarantee will be void:
- If any detail of the guarantee or the proof of purchase is modified, altered or replaced; and/or
- If the identification number or the guaranteed product is tampered with or repaired without prior authorisation by the Technical Service.
To make use of the guarantee, you should contact us via the Contact Area.
We work with swift carriers and ship all over Europe.
To which countries we send orders?
We makes shipments by urgent courier to almost any country in the world, although our most competitive prices are for deliveries to Europe thanks to free movement without borders and the possibility to make overland shipments (avoiding high air transportation costs).
What are the shopping costs and the delivery time?
You can estimate the shipping costs and the delivery time yourself at the shopping cart.